Foxiewire - All about SUMO: an interview with David Tenser

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All about SUMO: an interview with David Tenser

Posted by LouCypher (http://www.dria.org)
Category: Mozilla | Tags: sumo support interview

SUMO (support.mozilla.com) is the new community-powered Firefox user support site. If you have any questions about or problems with Firefox, SUMO is the place to go to find documentation, answers to frequently asked questions, a bustling community forum, and incredibly helpful folks in the new Live Chat facility.

David Tenser has been part of the Mozilla community for many years, and is now heading up the SUMO project. He took some time out of his increasingly busy schedule (Firefox 3 is just around the corner, after all) to answer a few questions.